Retrain and upskill
Be prepared for business recovery
Be prepared for business recovery
90% of course fees are funded by training grant
Receive 90% of hourly basic salary, capped at $10 per hour
Duration: 1 day | 8 hours
Price: $240 ($24 after 90% SSG subsidy)
Elevate the customer experience at this workshop, which covers anticipating service challenges, potential triggers, and service recovery.
Duration: 1 day | 8 hours
Price: $240 ($24 after 90% SSG subsidy)
Effective communication is the bridge to building relationships. Learn the techniques to communicate better with different people.
The course was interesting and refreshing.
Trainer was knowledgeable and skillful on the training. Additionally, the class was accompanied by fun and creative classmates.
Truly enjoyed the learning!
I learned from this programme that the first step towards developing Emotional Resilience begins with Self-Awareness. Then the resilient thing to do for yourself is to accept that change and learn how to utilise Empowering Emotions to deal or cope with the Change.
I find the course to be extremely helpful. It has given me the confidence and skills to communicate better with the customers. The trainer provided us with relevant scenario through her experience, which helped me to understand the course content better.